Thursday, October 14, 2004

Here are some questions to ask the test subject -

1) Was their anything difficult about the order process - if so what?
2) What would be one thing that would make the process easier?
3) Do you have any suggestions for additional products?
4) Could you easily find -
a) Sign up for the newsletter.
b) Toll free / phone number.
c) Contact information.
5) Did you feel secure on the site?

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