This is a picture from our balcony on our vacation.

We drove for about 11 hours to get to the beach. We drove mostly at night, that way everyone slept most of the way except for me (which is a good thing because I was driving).

When we got to the condo our "bellboy" was an elderly gentleman who had retired and found that he was bored sitting around the house. He was great. Gave us numerous hints and tips on things to do on the beach as he loaded up the pile of luggage we had. Instantly we felt at home which made a great first impression. This got me to thinking.

On your website how are you making a good "first impression". Do people feel good when they visit or are they instantly lost. Spend today thinking about how you can make a good impression on your site and tomorrow we'll give you a list of ours.

Tim